Recurring charges Charges for a service or services on a prearranged schedule. It confirms whether the money leaving an account matches the amount that’s been spent, ensuring the two are balanced. Reconciliation An accounting process that uses two sets of records to ensure figures are accurate and in agreement. For example, discounted rates based on phone usage on nights and weekends or specific labor rates for overtime and holidays. Rating formula Formula-based rates are used to implement specific rating logic that does not fit the traditional metered or subscription methods available in standard billing systems, or where standard rating modes simply won’t work, and logic must be defined. R Rate schedule A collection of rate classes. Proration enables off cycle additions and removals of service without disrupting the standard billing procedures of an organization. For example, if a service costs $10,000 per month and a customer uses the service for half of the month, the charge would be $5,000. Proration To divide a dollar amount proportionally, typically based on a unit of time. Promotion A discount assigned to the purchase of a good or service with a time limit and/or promotion code. Product catalog A complete listing of the products and services a company offers for sale. Price book A price list containing calculated product or service prices for a given customer or customer segment. Pre-paid subscription A charging model in which the customer pays for a subscription BEFORE the goods or services have been consumed or delivered. This means the invoice will go out after services are rendered. Post-paid subscription A charging model in which the customer pays for a subscription AFTER the goods or services have been consumed or delivered. Per invoice charge A charge levied against an invoice itself with either a flat rate or percentage calculation. Payment card industry data security standard (PCI DSS) A standard that specifies requirements for organizations and sellers to safely and securely accept, store, process, and transmit cardholder data during a credit card transaction to prevent fraud and data breaches. ![]() Payment The dollar amount that a customer allocates to pay for an invoice. Passage of Time revenue recognition Revenue recognition rules that defines recognition of a single order over a predefined period of time. number uniquely identifies a purchase order and is used to match an invoice to a purchase order. number The purchase order number provided by your customer for services and/or products purchased. Customer acceptance date Also referred to as subscription start date, this is the date from which the customer accepted the delivery of the subscription or associated change order. Invoices note their credit terms in the “Terms” field or the “Due by” field. Terms are noted by preceding the number of days to pay with the word “Net” (i.e., Net 30 Terms). Credit terms The terms that indicates when payment is due for sales made on account. Credit An accounting entry that either 1) increases a liability or equity account, or 2) decreases an asset or expense account. Coupon code A code that prospects enter to receive an incentive to purchase such as a dollar amount off or a discount amount. Conditional rating A rate that is dependent on another product rate or quantity that a customer has on their contract, on a product instance, or on a package. Collections Transfer of delinquent accounts to a collection agency or internal collections department for full or partial recovery of the amount owed. Understanding Cloud-Based Revenue Management Read moreĬ Chart of accounts (CoA) A complete listing of accounts (e.g., accounts receivable, cash) in an accounting system Churn An operational metric (measured in dollars or units) that looks at customer attrition as calculated by the number of customers who discontinue service during a specific time period, divided by the number of customers at the start of the period.Usage Processing Discover the power of built-in data mediation to seamlessly monetize your usage-based offerings.Customer & Payment Portal Deliver next-level CX.Collections Reduce DSO, minimize leakage.Revenue Recognition Realize zero-day close processing.Billing Monetize any product or service.Platform Overview Discover the power of a buildable platform to drive any monetization initiative.Reporting & Insights Make smarter decisions, faster.Global Support Support where you need it.Security & Control Enterprise-grade protection. ![]() Billing Automation Automate, automate, automate. ![]() Integration Seamless ecosystem connectivity.Extensible Data Model Monetization your way.
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